Privacy policy

At Coral Supreme Lanka Travels, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, store, and protect your information when you use our website or travel services.

1. Information We Collect

We collect the following types of personal information:

a) Information You Provide Directly

Full name
Email address
Phone number
Passport and visa details (if required for booking)
Travel preferences and special requirements
Payment details (processed securely via third-party payment gateways)

b) Automatically Collected Information

IP address
Browser type and operating system
Pages visited and time spent on our website
Device type and usage data

2. How We Use Your Information

We use your personal data to:

Process bookings and payments
Customize your travel itinerary
Communicate with you regarding your trip
Send promotional offers (only with your consent)
Improve our website and services
Comply with legal obligations

3. Data Sharing and Disclosure

We only share your personal information when necessary to provide our services:

With trusted partners such as hotels, guides, and transport providers
With payment gateways to process transactions securely
When required by law or government authorities

We do not sell or rent your personal data to third parties for marketing purposes.

4. Cookies Policy

Our website uses cookies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings. Cookies help us:

Remember your preferences
Track website performance
Provide a more personalized experience

5. Data Protection and Security

We take reasonable steps to protect your data, including:

Using SSL encryption for secure transmission
Limiting access to your personal data
Regularly updating our systems and website for enhanced security

However, please note that no method of online transmission is 100% secure.

6. Your Rights

You have the right to:

Access your personal information
Correct or update inaccurate data
Request the deletion of your information
Withdraw consent for promotional communication at any time

To exercise your rights, contact us using the details provided below.

7. Third-Party Links

Our website may include links to third-party websites (e.g., social media, partner travel sites). We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date”. Continued use of our services after changes indicates your acceptance of the updated policy.